Refund refused, order never arrived, subscription you can't cancel? Upload the company's reply or simply describe what happened. Our AI Document Assistant checks published consumer rules, finds your strongest arguments, and prepares a formal letter you send yourself.
Drop the company's rejection here
Screenshot or PDF · any language · max 4 MB
Free analysis. Pay only if you want the letter.
We found 3 loopholes in the airline's reply
EU261 · Art. 7
Delay over 3 hours qualifies for fixed compensation.
EU261 · Art. 5
“Operational reasons” is not an extraordinary circumstance.
Terms · §14.2
Refund deadline cited in the email is shorter than the contract.
Amount at stake (example)
€600
How it works
Drop the company's rejection, or describe your problem in your own words. Any language, any company.
Your case is compared with published consumer rules and the company's own terms. Your strongest arguments are listed in plain English.
Unlock a Formal Demand Template in the language you choose, formatted for the country you send it to. Review it, edit it, send it yourself.
Pricing
The analysis is free. Pay only to unlock the template.
Per claim, no subscription
Secure payment via Stripe
Airlines, hotels, booking platforms, online shops, car rentals, telecoms and subscriptions. Upload the company's rejection, or simply describe your problem if you never got a written answer.
The analysis detects the language and the likely jurisdiction (EU, UK, US, Switzerland and more) and applies the matching rules.
Any of 30+ languages, no matter which language you wrote in. The website is in English, but you pick the language of the letter and, separately, of the instructions that come with it.
Yes, until you're happy with it. You can edit the wording yourself and correct short details (references, dates, addresses) as often as you like, for free. You can also ask the AI to rewrite it — in another language, with a different tone, or with something added: that's included up to 5 times per claim. The PDF is rebuilt automatically.
No. ClaimBot AI is an automated document formatting tool, not a law firm. It does not provide legal advice and does not replace a licensed attorney. You review, edit and send the template yourself. For complex or high-value cases, talk to a licensed attorney.
No. Companies decide how to respond. The template helps you set out your request clearly and with the rules that apply.
Write to us from the Contact page with your claim reference (shown in your dashboard). If the letter could not be delivered because of a problem on our side, we fix it or refund you.